Privacy Policy
How we collect, use, and protect your personal information in compliance with GDPR and global privacy laws.
Effective as of 27 August 2025
Your privacy is critical to us. This Privacy Policy describes how ZAMORA AI SRL processes personal data in compliance with GDPR and other applicable data protection laws.
The data controller is ZAMORA AI SRL, with a registered office at Str. Matei Millo nr. 118, Vila A2, Voluntari, jud. Ilfov, Romania.
Company Registration Number (CUI): 51704892
Information You Provide Directly
Name, email address, phone number, profession, company details or payment information for account creation, authentication, subscription management, and communication.
Information Collected Automatically
IP address, device information, browser type, usage patterns, and site interaction data. We use third-party analytics tools (including Google Analytics) to understand browsing behaviour.
Cookies and Similar Technologies
Store user preferences or authentication data. You can disable cookies in your browser settings, though some Services may not function properly without them.
Third-Party Information
Information obtained from integration partners, publicly available sources, or social media profiles, where lawful.
We process personal data on the following grounds:
- Performance of a contract: Including provision of Services, subscription billing, account management and support.
- Legitimate interest: Such as service improvement, security monitoring, and fraud prevention.
- Consent: Where required, for example in marketing communications.
- Compliance with legal obligations: Under EU and national law.
We do not sell or rent your personal data.
Access is restricted to:
- • Zamora employees who require the information for service delivery
- • Third-party service providers acting on our behalf (hosting, payment processing, CRM, analytics, and support providers), bound by contractual confidentiality
- • Public authorities where disclosure is legally required
- • Parties involved in a merger, acquisition or sale of assets, subject to adequate safeguards
As a data subject under GDPR, you have the following rights:
Right of Access
Know whether your personal data is being processed
Right to Rectification
Correct inaccurate or incomplete personal data
Right to Erasure
"Right to be forgotten", subject to legal limitations
Right to Data Portability
Receive your data in a structured, commonly used format
Right to Object
Object to processing, including direct marketing
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent
Requests may be submitted to help@zamora.ai or by post to our company address. We will respond within 30 days in accordance with GDPR.
We implement appropriate technical and organisational measures to preserve the confidentiality, integrity, and availability of your personal data, in line with international standards including ISO 27001.
In case of a personal data breach likely to result in a risk to your rights and freedoms, Zamora will notify the competent supervisory authority within 72 hours and, where applicable, inform the affected individuals without undue delay.
We retain personal data only as long as necessary for the purposes described in this Policy. Unless otherwise required by law or justified by legitimate business needs, personal data is generally retained for up to three (3) years from the end of the contractual or commercial relationship, after which it is deleted or anonymized.
For any questions about this Privacy Policy or your personal data, you may contact us at:
ZAMORA AI SRL
CUI: 51704892
Str. Matei Millo nr. 118, Voluntari, jud. Ilfov, Romania
Email: hello@zamora.ai